Customer Feedback

Below is the feedback we have received from our happy customers. If you would like to submit your own feedback please complete the form at the bottom of this page.

If you have any questions please don’t hesitate to contact us.


We knew we wanted to work with Ian as soon as we met him!

He built a kitchen and dinning room extension with a downstairs toilet for us.

He is down to earth and a really good person to work with. But what really stood out for us was his vast knowledge and experience in building, he gave us lots of ideas in designing our extension.

He was very considerate to our family, as we lived in the house while the work was going on. He made the works in progress bearable for us all.

He takes pride in his work and asked us at every stage if we were OK with the work so far.

I can't recommend him enough. When a friend came over asking what the bad sides of the builder - thinking something must have gone wrong. I can honestly say we were 100% happy with Ian and his team.

Family and friends who have seen it are so impressed with it and so are we!


In 2008 Ian did a full refurb and ground floor extension on our house.

We were so pleased with the work we had him back in Autumn 2012 to convert our loft into a bedroom with en-suite, re-point the flank wall and enlarge and re-do the existing bathroom.

As previously, the work was done to a very high standard with excellent communication from Ian and his team throughout. Any bumps in the road were resolved with minimum fuss to us as the client. Ian makes a great job of bathrooms and seems to love doing them!

Ian and his team are all thoroughly decent, professional and friendly men. We cannot speak highly enough about them and the quality of their work. In fact, we couldn't imagine finding a better builder.

Russell Heaton

Ian Soo and his team are very professional. They did a brilliant loft conversion. I am very pleased with the final result. The team are friendly and explain each of the stages of the job. Also they are the tidiest builders I have ever come across. Everyday before they left they cleaned up any mess.

The standard of the plastering is fantastic and Ian also uses an excellent electrician The final cost of the job for the quality of work done was great value.

I would highly recommend IS brickwork.

John Sandeman

After a difficult first builder destroying sections of our house, Ian was a godsend. He is calm and professional and explains exactly what needs to be done, why it needs to be done and how much it will cost.

I trust Ian to do a great job at a fair price. Ian and his team have basically rebuilt our house including our loft and the results have just been fantastic. We love our house and the final finish.

I would reccommend Ian to anyone looking for a builder. He is reliable, conscientious and really good at what he does!

Thank you!

Alexandra Gilligan Cook

Our back wall was falling in, so we needed to repair and extend the property. The only problem was - I didn't know the first thing about building regulations, costs and processes.

We spoke to loads of people but Ian was the only one who inspired confidence from the very first phone call. He completed our work ahead of time and our house is a totally different place now.

If you need something done to your house and you don't hire Ian, then as far as I'm concerned you're a bit of an idiot...

Dan Louw

Ian has done several pieces of work for me, and all to a high standard with good communications throughout each stage of the process.

At all times I was kept aware of any progress/delays and all options were clearly explained to me. The end result was always a product delivered on time and of high quality.

Ian is about to start a major renovation for me and I am fully confident it will be done to the same high standard as all his other work.

Recommended - January 6, 2012

Jamie Dewar

I've turned again and again to Ian Soo and his team at IS Brickwork for a range of home improvements over the years.

Ian and his team really know their stuff. It's reassuring to know the work will always be carried out to a high standard and that they can be trusted 100% to complete the job to your satisfaction.

A safe pair of hands indeed.

Lesley Allan


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Ian and his team really know their stuff. It's reassuring to know the work will always be carried out to a high standard and that they can be trusted 100% to complete the job to your satisfaction.